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  2. Hello Cake General Questions

Hello Cake General Questions

Here you'll find articles related to our most Frequently Asked Questions prior to purchasing.

Purchasing FAQ

  • How can I contact Customer Support?
  • Why is my discount code not being accepted?
  • Can I edit items in an existing order?
  • How can I contact you?
  • Do you offer any free samples?
  • What forms of payment do you take?
See all 8 articles

Shipping FAQ

  • When will my Hello Cake order ship?
  • When will my Hello Cake order get delivered?
  • How much does shipping cost?
  • Do you offer express shipping?
  • How does this stuff arrive? Do you offer discreet packaging?
  • Do you ship internationally?
See all 7 articles

Product FAQ

  • Do you have a guarantee policy for Hello Cake products?
  • What is your return and/or exchange policy?
  • Can I buy a gift card?
  • Do your products expire? How long are they good for?
  • Are the lubricant products edible?
  • What are your products made of?
See all 9 articles
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