We are unable to take orders over the phone. All patients need to submit their own intake form to be reviewed by a doctor.
If you need any assistance, you can contact us using our Contact Us Form.
You can also email us meds@hellocake.com for Cake Meds questions.
Our contact support hours are Monday - Friday, 9AM - 5PM PST.
We typically respond in less than 3 hrs during working hours. Weekend inquiries are responded by end of day Monday.
When filling out our contact form, please make sure to include as much details as possible.
We appreciate your understanding.
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