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  1. Help Center
  2. My Hello Cake Orders & Shipping
  3. Shipping & Tracking My Order

Shipping & Tracking My Order

Customer specific questions about their order after it has shipped.

  • Where can I find my tracking information?
  • My tracking says it was delivered, but I don't have it! What do I do?
  • I am missing items from my order!
  • You sent me the wrong items!
  • What does "In Transit, Arriving Late" mean?
  • What does "Shipment Received, Package Acceptance Pending" mean?
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