Skip to main content
Help Center
Contact Us
Submit a request
Help Center
My Hello Cake Account & Subscriptions
My Hello Cake Account & Subscriptions
Here you'll find articles on managing your account associated with your Hello Cake purchases.
My Account Settings
It says I don't have an account!
How do I change my password?
How do I update my billing information?
How do I unsubscribe from marketing emails and texts?
How do I update my shipping address for future purchases?
My Subscription Settings
How can I manage my subscriptions?
How do I Pause or Skip my next order?
How can I change my renewal date?
How can I change the frequency to my subscription?
How do I cancel my Hello Cake subscription?
How can I reactivate my subscription?
Loyalty Program
How do I join your Loyalty Program?
Where can I find my points?
How can I redeem my points?
Can points be retroactively applied for past purchases?